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Mathew Jose's avatar

I come from a legacy enterprise background and have a question around the Customer Success Team's responsibilities. How are they different from Product Owner? Do the CS team give inputs for product back log creation? Are they part of prioritization or do they decide the priority. Thanks

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Kyle Johnson's avatar

Great article, Chandrika and Andrew! I really appreciated the questions to ask followed by the answers you derive in your own experiences below.

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Leo K's avatar

Yo! big ICP energy here. I realized this subscriber list is a natural filter for the sparse # of new PMs among the vast quantity of want-to-be PMs. Thoughts on spawning a slack or discord from this?

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Chandrika Maheshwari's avatar

Thanks for the suggestion, Leonard! It is something we will keep in mind for future when we have more bandwidth to take on the responsibility for creating and managing a community.

Right now, we are focused on working on the next set of posts and gathering insights from our peers to share a more holistic approach to the topics we cover. Stay tuned!

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